let me start by commending Olivia. She is amazing at her job and has great customer service. She took very good care of me. The Magnetic hoops and boards are fantastic. As good or better than the other brands and at a much cheaper price. You can't beat it. Quality is very good. They work great. I will continue to buy more. And I look forward to working with Olivia.
I have bought a magnetic hoop from this site, fast delivery, product good and wonderful assistance.
I had to embroider a company logo on puffy jackets and struggled with the regular hoops and the metal hoops. I had purchased a magnetic hoop several years ago for large split designs, and it was amazing. So, I got the 6" X 8" hoop and it worked like a dream. I was so impressed and so was my customer, that she gave me more work to do.
These hoops make it so quick and easy. I would recommend that you get several different sizes.
Hi, dear Reuben, Merry Christmas!
We checekd your order, You selected the 355mm/14' arm length option when placing your order. Based on what you've said, you should choose the 395mm/15.5' option. This resulted in the bracket being incompatible with your machine.
We have sent you a private message and have shipped the correct bracket from our US local warehouse. We believe you will receive them soon.
If you have any problems after receiving your order, kindly contact us promptly. :)
We have checked our email and WhatsApp and have not received any messages from you. Contacting us in a timely manner will allow us to arrange a replacement and prevent any delays to your embroidery project.
And Most important thing, Happy Christmas!!!
