Customer support

How can we help?

Get help choosing the right magnetic hoop, checking an order, tracking a shipment, or resolving an after-sales question.

Email us

Product fit, orders, returns and general support.

info@magnetichoop.com

A quick way to share machine details or an order question.

+86 150 2106 5087

Monday–Friday, 9:00–18:00 China Standard Time (UTC+8)

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For a compatibility check, include your machine brand, exact model and the product or hoop size you are considering.

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